Quality school training courses in Erie, PA (public, in-house or online)

I. Introduction and Overview
A. The software industry today: the state and quality of the ark
B. Software quality challenges and expectations
C. Software engineering and SQA: definitions and key components
D. Structured vs. traditional software development and enhancement and Software Quality Assurance (SQA)
E. The systems development life cycle: steps or phases and results
F. The tools, techniques and methods of SQA
G. Productivity and SQA...

Full archival course description>>

This program is designed to prepare you for entry-level positions in Quality Assurance occupations. The program provides instruction in the basic technical knowledge and skills required to adhere to and maintain a consistent quality program in a manufacturing setting. You’ll receive instruction in quality control systems (such as ISO, Juran, Deming, etc), testing procedures, problem-solving principles, technical standards applicable to specific engineering and manufacturing controls (such...

Full archival course description>>

In the Certified Indoor Air Quality Manager online training you’ll learn how to respectfully, thoroughly, and expeditiously handle indoor air quality complaints. You will also learn how to diagnose, resolve and prevent IAQ problems. We’ll help you establish a comprehensive IAQ plan specific to your buildings.

This Building Analyst course was developed and written in partnership with nationally-recognized building science experts. The online training course is full of scientific facts, int...

Full archival course description>>

This course was designed as a supplemental study guide for the major content areas of Chapter 8 of A Guide to the Project Management Body of Knowledge (PMBOK® Guide), Fourth Edition. In this course, you will learn how the project management team ensures that a project is completed at the level of quality required by all the stakeholders. From customers to the performing organization, there are many inputs to the process. This course will explain how the project management team can plan for, exec...

Full archival course description>>

Presents a systems approach to the collaboration of all functions in an organization to attain a customer oriented quality operation and to maintain appropriate process improvement programs. The focus of the course is on the roles of customers, vendors, workers and management in setting and achieving quality and process improvement goals. A special emphasis is given to leadership skills, team dynamics, training and motivating employees and process improvement techniques such as business process ...

Full archival course description>>