VoIP school training courses in Durham, NC (public, in-house or online)

This course lays the foundation for gaining hand-on skills and significant understanding of packet telephony by presenting the technologies that are common for both Enterprise and Service Provider students.
Who should attend:
System Engineer
Channel Partner/Reseller
Customers

At completion:
After completing this course, the student should be able to: - Identify the components, processes, and features of traditional telephony networks that provide end-to-end call functi...

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This course presents an overview of Voice over IP for the enterprise. The course includes market drivers, network architectures, services, standards as well as challenges such as security, quality of service, reliability, and availability.

Course Outline
VOP206: Voice over IP for the Enterprise
Market Drivers for VoIP
Network Architectures
Standards and Services
VoIP Challenges

Voice over Internet Protocol (VoIP) has moved from being a leading edge technology to a widely deployed service. Today, there are many options for obtaining VoIP in almost any home as a standard residential service - from cable companies, traditional telephone companies, independent VoIP providers and others. This eTopic explains the basic functions of how VoIP works for a home user, without getting into detailed protocol definitions . It also discusses the challenges that currently face VoIP Se...

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As VoIP becomes more broadly deployed and accepted, obstacles and challenges are becoming more prevalent. Regulatory agencies are requiring VoIP service providers to conform to certain requirements that, until recently, only applied to traditional carriers. This includes support of Enhanced 911 emergency service and the ability for law enforcement agencies to intercept voice calls on IP networks in accordance with the Communications Assistance for Law Enforcement Act (CALEA). At the same time, u...

Full archival course description>>

Voice over IP (VoIP) is growing rapidly in both enterprise and public networks. Drivers for this growth include lower cost, and the ability to offer new services. SIP is at the heart of many VoIP deployments and is especially important for the support of services such as presence or web-related features. This course explains SIP’s fundamental capabilities and why SIP has become a dominant network control protocol.