Restaurant school training courses in Durham, NC (public, in-house or online)

Students learn how to impress their patrons with five-star service skills. Topics include proper customer service techniques, positive interaction with fellow staff members, wine and food pairing, tableside skills, sales techniques, and interviewing. 12 hours.

This is an orientation program for potential waiters who are just entering the industry. We begin with a discussion about the restaurant world’s advantages and expectations. Then, the steps of table service will be intensely reviewed covering important areas such as dining room service preparation, awareness, understanding, communication, food and beverage knowledge, service and sales technique (including wine and champagne service), handling of computer systems, food service sanitary and safety...

Full archival course description>>

Restaurant owners understand how important customer service is for a pleasant dining experience and bar owners know that excellent and friendly service are vital to repeat business. From this online course employees will learn sales techniques, in addition to hospitality skills. Bar and restaurant consultant, Kellie Nicholson, stresses the value of a smile and a kind word for greater tips and the return of loyal customers.

During this course you will learn about costs associated with restaurants, what they mean and how you can control them. You will be exposed to income statements, food costs, menu and portion costing, menu pricing, daily food cost percentages, break-even points, forecasting, contribution margins and labor cost control.
Outcomes:
Many restaurants fail because they neglect the financial side of the business. Controlling restaurant costs is as important as plating good food. The goal at th...

Full archival course description>>

Students may complete a master’s degree in HES with a specialization in Restaurant and Hospitality Management entirely online. This program is designed to "educate future leaders for the hospitality and tourism industries" by creating successful managers and future executives for positions in restaurants, hotel and lodging properties, convention bureaus, conference and meeting centers, private clubs, commercial, institutional and healthcare food services, and contract management c...

Full archival course description>>