Hospitality school training courses in Durham, NC (public, in-house or online)

Students learn how to impress their patrons with five-star service skills. Topics include proper customer service techniques, positive interaction with fellow staff members, wine and food pairing, tableside skills, sales techniques, and interviewing. 12 hours.

Casinos have been weathering the present economic storms better than the rest of the hospitality industry, but smart casino employees are still taking steps to stack the odds in their favor. The Online Professional Certificate in Casino Gaming program is designed to assist you in building a broader set of practical workplace skills to help ensure you’re indispensable, even in a choppy economy.

I.Card Handling
A.Shuffling the Deck
B.Shuffling Multiple Decks
C.Stripping the Deck
D.Running Down Cards
E.Spreading the Cards
F.Picking Up Cards
G.Using the Shoe
II.Cheque Handling
A.Cutting Down Cheques
B.Plucking and Blocking
C.Cheque Conversions
III.Dealing the Game (Part I)
A.Rules of Blackjack
B.Game Layout
C.Body Position
D.Opening the Game
E.Fills and Credits
F.Buying In and Making Change
G.Tokes
H.Use of the Cut Cards
IV...

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I.Card Handling
A.Spreading the Cards
B.Shuffling the Deck
C.Boxing the Deck
D.The Dealer’s Grip
II.Cheque Handling
A.Handling Cheques
B.The Rake
C.Table Fees
D.The Bank
E.Soft Break Change
F.High/Low Split
III.The Game - Part 1
A.Poker Terminology
B.Table Layout
C.Rank Order of Hands
D.Table Stakes
E.Betting Procedures
F.The Game - Part 2
G.Antes and Blinds
H.Dealing the Game
I.Rules
J.Texas Hold ‘Em
i.7 Card Stud
ii.Omaha<...

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I.Introduction to Hospitality Law
A.Introduction to Law
B.Overview of Partnerships
C.Administrative Law
D.Equal Opportunity
E.Personal and Real Property
F.Gaming Law
G.Consumer Protection
H.Employment Law
I.Labor Relations
II.Principles of Hospitality and Casino Accounting
A.Review of Accounting
B.Financial Analysis
C.Financial Management
D.Asset Management
E.Working Capital
F.Time Value of Money
G.Cost of Capital
H.Budgeting
III.Hospitali...

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