Communication school training courses in Durham, NC (public, in-house or online)

This course introduces the practices and principles of interpersonal communication in both dyadic and group settings. Emphasis is on the communication process; issues addressed include perception, listening, self-disclosure, speech apprehension, ethics, nonverbal communication, conflict, power, and dysfunctional communication. Upon completion, students should be able to demonstrate interpersonal communication skills, apply basic principles of group discussion, and manage conflict in interpersona...

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This course provides students with the knowledge and skills to build and configure a Windows Communication Foundation (WCF) solution.

Objective :
After completing this course, students will be able to: - Build a simple WCF service and client. - Create and configure a service as a managed application and select an appropriate hosting option. - Expose a WCF service over different endpoints and add run-time functionality by using behaviors. - Improve debugging capabilities by examining ...

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CVOICE lays the foundation for gaining an understanding of packet telephony for both Enterprise and Service Provider. Students learn how to use the Cisco tools to find the information needed to accomplish everyday tasks.

Objective :
After completing this course, the student should be able to: - Identify the components, processes, and features of traditional telephony networks that provide end-to-end call functionality - Describe two methods of call control used on voice and data netw...

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Troubleshooting Cisco Unified Communications Systems (TUC) v1.0 equips network professionals with the knowledge and skills required to troubleshoot Unified Communications systems & solutions in Enterprise, Mid-Market, and Commercial deployments. TUC teaches troubleshooting methodology, triage, resources, tools and fixes at the integrated system or solution level, and for components such as Cisco Unified Call Manager, Cisco Unity, videoconferencing, and infrastructure. This is a troubleshooting c...

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Cisco Communications Manager System Administration v6.0 (CCMSAv6.0) course focuses on the basic administration of the Cisco Communications Manager product and the devices that register to the Cisco Communications Manager. The course is 40% hands-on laboratory exercises that challenge the student to configure IP Phones, voice gateways, media resources such as Music on Hold, conference and transcoders as well as Call Admission Control. If AUM is offered the same week, at the same location, you can...

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