A+ school training courses in Durham, NC (public, in-house or online)

This course covers the basic hardware and software of a PC, including operations and interactions with peripherals. Hardware topics include component identification, the memory system, peripheral installations and configuration, preventative maintenance, diagnostics, and repair. Software topics include how to install device drivers, resolve resource conflicts, and configure and optimize operating systems. PC Fundamentals or equivalent experience is recommended.

CompTIA A+ certification validates the latest skills needed by computer support professionals, and confirms a technician’s ability to perform tasks such as installation, configuration, diagnosing, preventive maintenance and basic networking.

Outline :
Lesson 1: Personal Computer Components
The following concepts are covered in this lesson:
Hardware components
Storage Devices
Computer Connections


Lesson 2: Operating System Fundamentals
The following...

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In this course, students will learn to assist users remotely as a help desk or call center support technician.
Who should attend:
Entry-level IT professional or PC service technician with basic skills in installing, building, upgrading, repairing, configuring, troubleshooting, optimizing, diagnosing, and performing preventative maintenance of basic personal computer hardware and operating systems, but without extensive field experience or specific competencies in technical support for a...

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In this course, students will learn how to support PC hardware in a business setting, including installation, troubleshooting, and component replacement. The target student for this course is responsible for maintaining PCs in their workplace.
Who should attend:
Entry-level IT professional or PC service technician with basic skills in installing, building, upgrading, repairing, configuring, troubleshooting, optimizing, diagnosing, and performing preventative maintenance of basic personal...

Full archival course description>>

CompTIA A+ certification validates the latest skills needed by computer support professionals, and confirms a technician’s ability to perform tasks such as installation, configuration, diagnosing, preventive maintenance and basic networking.
Who should attend:

At completion:

Pre-requisite:

Outline:
Lesson 1: Personal Computer Components

Hardware components
Storage Devices
Computer Connections

Lesson 2: Operating System Fundamentals
<...

Full archival course description>>