Reception school training courses in Duluth, MN (public, in-house or online)

This program is designed to prepare the student for employment as a Medical Receptionist. Medical Receptionists may be responsible for answering telephones, scheduling appointments, and preparing correspondence. Persons in this position need to know medical office terminology; must be familiar with hospital, clinic, and physician office health information procedures; and understand medical laws and ethics. In addition, the Medical Receptionist may be involved in handling release of informati...

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This program prepares individuals to work in a medical office setting. Medical receptionists greet patients, arrange appointments and provide informational services to patients. They possess excellent communication and technology skills. This position requires an excellent command of medical terminology, anatomy and physiology, as well as expertise in medical office procedures.

Program outcomes
1. Demonstrate professional business communications.
2. Communicate using the language of...

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This course will introduces students to the behavior of radio. More specifically, upon completion of the course the student should be able to explain and identify the phenomena that effect the behavior of radio as its propagates from the transmitter to the receiver.

Course Outline
WIR133: RF Transmission and Reception
Transmission Line Definitions
Transmission Lines
Antennas
RF Signal Propagation
Key RF Parameters

Under normal demand periods, customers complain about the way they are treated. They report that service staff are so busy they don’t take time to look at the customers. According to a 1997 customer survey, 90% of customers feel they pay enough to receive the highest level of service, yet 64% say the service representatives they deal with do not care about their needs.
If this is the norm, what happens when companies face high volume traffic? The reality, unfortunately, is that staff are...

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Medical office receptionists handle and manage the continuous flow of information in health care establishments. Learn to greet visitors, handle incoming calls, make appointments, maintain medical records, explain clinical policy, register and maintain privacy and dignity of the patient. May also be required to schedule patient’s hospital admission, filing and completing medical reports, insurance forms, pulling charts, and filing discharge forms, physicial interaction and general medical o...

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