Labor school training courses in Dover, DE (public, in-house or online)

Bargaining relationships, collective bargaining content, and the use of mediation are discussed in this course. Arbitration and other approaches to resolve conflicts are considered.

This course explores the changing civil service system within the rich, varied and pluralistic public service of today. Course topics will include recruiting, staffing, employee retention, performance management, compensation, benefits, and promotion. Labor relations, with and without a collective bargaining agreement will be studied. Students will study the resolution of disagreements using alternative dispute resolution systems designed to advance the public purpose.
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This seven-week course addresses critical concepts involved with employee and labor relations. Concepts addressed include, but are not limited to legal and regulatory factors affecting employee rights and discipline, performance management, legal and regulatory factors affecting employee and labor relations, unfair labor practices, collective bargaining practices, grievance management.

This program currently has no scheduled dates. For more information, please contact the regional office nearest you.


This course surveys the major areas of the law as it applies to workers and unions. It focuses on unions’ right to organize and the ground rules for collective bargaining and strikes. Students will concentrate on major provisions of the National Labor Relations Act, examining how the NLRB and the Federal Courts have interpreted the national labor laws.

Provides an overview of labor relations including its history, law,challenges and opportunities. Exhibits the collective bargaining process with an emphasis on establishing a bargaining unit, unfair labor practices and negotiating an agreement. Analyzes the cost of labor contracts from the perspectives of wages and salaries, employee benefits, and job security and seniority. Demonstrates the labor relations process in action by discussing implementation of the collective bargaining agreement, gr...

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