Lodging school training courses in Detroit, MI (public, in-house or online)

The Lodging Industry has advanced considerably from the simple "home away from home" philosophy. Over
the years, technology has transformed the complex divisions in the hotel industry into an international
enterprise of tourism. Computers, economics, personnel management and interpersonal communication are
all skills which are required for success in the hotel and restaurant fields.

This degree program can also be used as a transfer vehicle to a four-year baccalaurea...

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This course presents a logical approach to front office procedures by detailing the guest’s interaction with the lodging facility, from the reservation process to checkout and settlement. The student will be exposed to the various elements of effective front office management, considering planning and evaluation of front office operations and staff. The front office operation is placed within the context of the overall operation of a hotel.

This course studies the lodging industry, its history, growth, development, and future direction. It covers front office procedures and interpersonal dynamics from reservations through the night audit. The course also examines career opportunities in lodging and resorts.
Topics and Objectives
Introduction to Hotel Management and Communications
Identify types of lodging facilities and their market orientations.
Apply the role of total quality management (TQM) in inter and intradepar...

Full archival course description>>

Earn great commissions by booking your clients�hotel accommodations. Learn the basics of the hotel product, rate structure, property and room classifications, codes, published and automated resources and non-automated reservations procedures. Identify your guests�preferences, learn the variables that affect prices, select the right hotel for any given client.