Interpersonal Skills school training courses in Detroit, MI (public, in-house or online)

Explores the process of communication between individuals in relatively informal, face-to-face situations
that occur in family, social, and work groups.

One-to-one communication combined with experiences in verbal and non-verbal interaction. Message preparation, theories of interaction, the role of body language, and other non-verbal communication in effective speech.

While professional (hard) skills are definitely crucial in our individual application areas, interpersonal (soft) skills have universal applicability. These skills apply to every aspect of our lives. These skills are not just gaining ground in popularity, but are also becoming essential, in order to survive the increasingly competitive corporate area.

Discover the tools needed to enhance critical interpersonal skills, and understand the impact of communication and interpersonal style. Employees will understand the importance of positive interaction with problem members. Staff will understand how to apply style and flexibility and how to read nonverbal messages.

Your leadership role means you’re in the people business. Discover ways to understand your interpersonal style and its effect on others, read nonverbal cues, know when to be flexible, and communicate effectively.

Topics include:

� The Impact of Communication

� Communication Style: The Key to Understanding Ourselves and Others

� Influence with Style: Interpreting What You See and Hear

� Flexibility: The Only Characteristic More Important than Style
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