Interpersonal Effectiveness school training courses in Detroit, MI (public, in-house or online)

Explores the process of communication between individuals in relatively informal, face-to-face situations
that occur in family, social, and work groups.

Interactions within the workplace have become more challenging than ever. Amidst a constant backdrop of change, people are working with an increasingly diverse team of co-workers and at a pace that is at times mind-boggling. The ability to build productive work relationships is more valuable than ever.

However, given the variety of personalities, interaction has become a balancing act. If one is too passive, they may lose effectiveness and people will run all over them. If one is too aggr...

Full archival course description>>

Living and working with people is what we doike it or not. As predictable as human nature can be at times, it has a way of being equally unpredictable. In the many roles we play during any given day, we must adjust continually to a variety of personalities; ways of doing things; and countless other changes. In addition to dealing with all of this, we are constantly challenged to get through it all despite the increasing number of distractions.

Interpersonal Effectiveness is a course that ...

Full archival course description>>

How You Will Benefit
Understand your new role—from their perspective and that of their boss, peers and subordinates
Establish a new presence and build credibility
Flex your individual style with ease
Delegate tasks while remain focus on clear quality standards
Implement a feedback system that enhances overall communication
Tailor training to individual employees to improve on performance
Understand what motivates peers, employees and superiors
Gain awareness of bas...

Full archival course description>>

How You Will Benefit
Solve problems by clarifying the real issues and roadblocks
Minimize conflict and build group commitment
Influence others and motivate them to profitable action through interpersonal skills
Give criticism when necessary and praise to produce results
Make trade-offs without being a pushover on big issues
Implement plans without strong-arm tactics
Develop credibility based on respect and trust
Find alternatives to working with “difficult�people ...

Full archival course description>>