Accommodation school training courses in Detroit, MI (public, in-house or online)

Designed to familiarize the student with the major profit center of the lodging industry (the rooms
division). It also included an analysis of the various jobs in the hotel-motel front office. Emphasis is on the
guest cycle: reservations, rooming, registration, guest relations, night audit, and check-out procedures.

This course presents a logical approach to front office procedures by detailing the guest’s interaction with the lodging facility, from the reservation process to checkout and settlement. The student will be exposed to the various elements of effective front office management, considering planning and evaluation of front office operations and staff. The front office operation is placed within the context of the overall operation of a hotel.

You will learn to research, select and book car rentals and hotel rooms using RTS©, a hands on Computer Reservation System (CRS) simulation available for Sabre® or Apollo© in conjunction with the online tutorial. Each lesson combines selections from proven Sabre® or Apollo© texts with helpful hints and instruction to most effectively use the realistic simulator, RTS© Sabre® or RTS© Apollo©. You will learn and practice the basic functions of Sabre® or Apollo© as used by travel professionals booki...

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