Reception school training courses in Dearborn, MI (public, in-house or online)

Medical Receptionist is a 16.5 credit hour Level I Basic Skills Certificate of Achievement. The Medical
Receptionist certificate has been designed to prepare individuals to function with supervision in a health
care office providing customer service as well as patient intake and discharge services. The curriculum
includes medical office procedures such as scheduling appointments, managing the telephone, filing, mail
duties, preparing and maintaining patient records, basic insuran...

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This course will introduces students to the behavior of radio. More specifically, upon completion of the course the student should be able to explain and identify the phenomena that effect the behavior of radio as its propagates from the transmitter to the receiver.

Course Outline
WIR133: RF Transmission and Reception
Transmission Line Definitions
Transmission Lines
Antennas
RF Signal Propagation
Key RF Parameters

Under normal demand periods, customers complain about the way they are treated. They report that service staff are so busy they don’t take time to look at the customers. According to a 1997 customer survey, 90% of customers feel they pay enough to receive the highest level of service, yet 64% say the service representatives they deal with do not care about their needs.
If this is the norm, what happens when companies face high volume traffic? The reality, unfortunately, is that staff are...

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Medical office receptionists handle and manage the continuous flow of information in health care establishments. Learn to greet visitors, handle incoming calls, make appointments, maintain medical records, explain clinical policy, register and maintain privacy and dignity of the patient. May also be required to schedule patient’s hospital admission, filing and completing medical reports, insurance forms, pulling charts, and filing discharge forms, physicial interaction and general medical o...

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