Microsoft Certified Desktop Support Technician school training courses in Columbus, OH (public, in-house or online)

The Systems and User Support program is designed to train students to be knowledgeable in supporting users and applications software, resolving issues that involve interaction between the end user and server platforms as well as the network itself. The curriculum emphasizes the skills necessary to solve user issues whether they arise from the client operating system, applications software, the server, the network infrastructure, or the Active Directory. Graduates of this program will have a basi...

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Certificates are sequences of technical and professional courses. They provide access to targeted, short-term workforce training, and completers may sit for specific certification exams. Courses in certificate programs also apply toward technical certificates and associate degree programs in the subject area.

The online Microsoft Certified Desktop Support Technician (MCDST) training class and certification will get you started in your IT career by ensuring you have the skills to successfully troubleshoot desktop environments running on the Microsoft Windows® operating system. MCDST is an entry level certification that can jump start a candidate’s IT professional career. Typical job titles for MCDST include Help Desk Technician, Customer Support Representative, PC Support Specialist, or Technical Supp...

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This Windows 7 training class provides students with the knowledge and skills needed to isolate, document and resolve problems on a Windows 7 desktop or laptop computer. It will also help test takers prepare for the 70-685 exam.

This class is intended for Windows 7 desktop support technicians who resolve Tier 1 and 2 problems on desktop computers.

Class Goals
•Learn to identify and Resolve Desktop Application Issues
•Learn to identify the Cause of and Resolve Networking I...

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This major provides the support skills needed to assist computer users in a business environment and to install and administer local and wide area networks. Skill development covers microcomputer and data communications technology, network operating systems and the related software applications. Hardware skills include selection, configuration and operation of microcomputer central processing units, peripheral equipment and data communications equipment. Software skills include software selectio...

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