Optimizing school training courses in Columbia, SC (public, in-house or online)

Cultivating and managing media interest is a vital part of any organization’s public affairs operation. The payoff can be huge when positive “earned media�coverage skyrockets visibility and saves valuable marketing dollars. But the pitfalls are just as big when things go wrong. Getting it right involves a complicated balance of relationship building and issues management, of proactive and reactive messaging, of advance planning and real-time performance. In this class, you will learn through ...

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As converged networks and mobility become more and more important in daily business, these technologies need to be optimized in order to support business requirements.

You will learn about the new Cisco Intelligent Information Network model (IIN) and the Cisco Service-Oriented Network Architecture (SONA) as architectural frameworks for converged networks.

You will gather VoIP network essentials and focus on the VoIP-related challenges in such networks. In order to ensure the qualit...

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In an economy where you are expected to maintain services levels without adding additional agents or supervisors, ICMI’s Optimizing Your Contact Center Resources two-part virtual classroom course will teach you the contact center-specific workforce management strategies you need to make the most of what you have.

You’ll start with taking a look at your recruitment and training practices to find ways to minimize the costs of finding, interviewing, and acquiring staff. Through a few simple ...

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In this course, you will optimize and use the Cisco Intelligent Information Network (IIN) model and the Cisco Service-Oriented Network Architecture (SONA) as architectural frameworks for converged networks. You will apply the concepts and implementation methods for quality of service (QoS). Further, you will outline the elements of Cisco Wireless LAN (WLAN) network and examine the Cisco Integrated Services Routers (ISRs).

Objectives:
In this course, you will describe Cisco VoIP impleme...

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This course is intended for current professional database developers who have three or more years of on-the-job experience developing SQL Server database solutions in an enterprise environment