Operation school training courses in Columbia, SC (public, in-house or online)

The Web is a core function in most organizations, yet few have sufficient operational control of their Web presence, exposing the organization to risk.

Traditionally, organizations managed their Web presence in a largely ad-hoc manner, usually leveraging the expertise of a few Web-savvy resources to maintain basic Web site production, editorial, and transactional control.

This tactical approach to Web management has proven effective to a certain degree, as most organizations have...

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This one-day workshop is designed to improve the basic communications skills of an organization’s public contact employees (customer service representatives, call center staffs, technical assistance contacts and similar employees) who routinely deal with customers, members, clients, policyholders and similar “audiences.�
These employees are the front line representatives of their organizations. They are the only direct contact most customers have with the organization; in other words, for m...

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The High-Density Media Gateway Configuration and Operations course Version 3.0 is a lecture-lab course focusing on the implementation of the MGX 8880 and MGX 8850-PXM45 media gateways (MGX-MG) based on the Voice Switch Service Module (VXSM) in both switched VoIP and VoATM trunking applications. Typically, the HMGCO course is delivered for either VoIP or VoATM applications; it is rarely delivered for both.

Objectives

After completing this course the student should be able to:

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CWM Installation and Operation is a leader-led, lab-intensive courses. The course teaches the knowledge and skills needed to install, configure, operate, manage, and verify Cisco WAN switches using CWM application software.

Objectives

After completing this course the student should be able to:

Identify the major features of the CWM station.
Identify the system requirements for installing the CWM station.
Configure switches to allow management by the CWM station.
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The Cisco® Unified Operations Manager and Service Monitor (CUOM-SM) v2.0 course teaches students how to effectively use Cisco Unified Communications Management products, including Cisco Unified Operations Manager, Cisco Unified Service Monitor, and the Cisco 1040 Sensors, to manage unified communications. The focus of the course is to provide knowledge about and practice with various Cisco Unified Operations Manager and Service Monitor functions, such as viewing unified communications devices, c...

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