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ITIL Practitioner school training courses in Columbia, SC (public, in-house or online) | ||||
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ITIL Practitioner Agree & Define School: Nouri Associates, Inc. Venue: Columbia Tel.: 888 556 3618 This course replaces the independent Service Level Management and Financial Management Practitioner Courses. In five days you will learn how to implement, manage and optimize the customer interactions and financial processes in an organization through interactive classroom training. |
ITIL Practitioner Course - Release and Control School: TechKnowledge Training Venue: Broomfield, Columbia Tel.: 1-800-233-9521 or 410-992-0090 This course replaces the independent Change and Configuration Management Practitioner Courses. In five days you will learn how to implement, manage and optimize the CRC processes in an organization through interactive classroom training. This module focuses on the implementation and management of the processes and functions involved in achieving control and stability within an IT infrastructure. These include effective Change and Release Management processes, based on an effective Configuration ... |
ITIL Practitioner Course - Service Desk/Incident/Problem Management School: TechKnowledge Training Venue: Broomfield, Columbia Tel.: 1-800-233-9521 or 410-992-0090 This course replaces the independent Service Desk/Incident Management and Problem Management Practitioner Courses. In five days you will learn how to implement, manage and optimize the SIP processes in an organization through interactive classroom training. This course focuses on the implementation and management of the processes and functions involved in managing exceptions in normal infrastructure control and service delivery. These include being able to organize an effective Service Desk, alo... |
ITIL Practitioner Course - Capacity Management School: TechKnowledge Training Venue: Broomfield, Columbia Tel.: 1-800-233-9521 or 410-992-0090 Capacity Management is intended for those in an IT organization responsible for the activities in the Capacity Management process. The practitioner has to be able to record, guard and improve this process. The course is assignment based, with a strong emphasis on practical coursework. It is based upon the ITIL book Best Practice for Service Support. A case study is utilized throughout the course. The class fee includes the relevant test fee. 
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ITIL Practitioner Course - Availability Management School: TechKnowledge Training Venue: Broomfield, Columbia Tel.: 1-800-233-9521 or 410-992-0090 Availability Management is intended for those in an IT organization responsible for the activities in the Availability Management process. The practitioner has to be able to record, guard and improve this process. The course is assignment based, with a strong emphasis on practical coursework. It is based upon the ITIL book Best Practice for Service Support. A case study is utilized throughout the course. The class fee includes the relevant test fee. 
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