Interpersonal school training courses in Cleveland, OH (public, in-house or online)

Involvement and experience in purpose and process of verbal and non-verbal communication to strengthen daily communication skills. Special emphasis given to perception, self concept, expressing feelings, empathy and listening as learned interpersonal skills. Combines theoretical concepts with experiential learning through lecture, discussion, and simulations

In this course, students will learn how to develop effective communications skills that build positive interactions with others.

At Course Completion:
After completing this course, students will know how to: - Interact with individuals who display a specific communication style and communicate using various verbal and nonverbal modes of communication. - Identify the elements that influence first impressions, build rapport and establish credibility with others, and build positive rela...

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In this Advanced Interpersonal Communication Training course, students learn to Identify specific communication styles and to communicate more effectively using various verbal and nonverbal modes of communication.

Course Objectives:
Upon successful completion of this course, students will be able to:

Identify the elements that influence first impressions, build rapport and establish credibility with others, and build positive relationships.
Use paraphrasing effectively and ...

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In our training courses, we have found that this particular area sparks a lot of interest and participation. The topic of feedback is usually under the radar, when compared to other human skills topics, but, interestingly, has turned out to be one of our more popular courses. Both facets of feedback- giving and taking, requires mutually independent skills. You will learn these skills in our course through theory and exercises.

Conflicts, whether we like it or not, are a part of our lives. Conflicts can fall within a continuum ranging from a discussion to a heated exchange of words (or in some cases, fists!) Successfully learning to manage conflicts will help us in every part of our life. In our course, you will learn to identify situations of conflict, understand the cause of the conflict, and learn to use effective strategies to deal with any situation of conflict.