IEC school training courses in Chicago, IL (public, in-house or online)

Want to learn better audit practices using the ISO/IEC 17025 standard? This course will prepare you to meet technical demands of the standard while providing practical exercises to aid comprehension.

This course is designed to enable you to develop a solid understanding of the ISO/IEC 17025 standard and be able to plan and lead an ISO 17025 audit.

Learning Objectives
Understand all of the ISO/IEC 17025:2005 elements.
Cover the full range of assessment techniques and good pr...

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Since 2005, ISO/IEC 20000 (also referred to as ISO 20000 and ISO 20K) has been the international standard for IT Service Management (ITSM). The ISO/IEC 20000 Certificate, which is issued to organizations, not individuals, confirms the organization has demonstrated sufficient evidence of a quality ITSM Program

For organizations not immediately seeking ISO/IEC 20000 certification, the training provides an international standard of best practices against which to benchmark your current ITSM ...

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This track is designed for information security officers or other management professionals who are looking for a how-to guide for implementing ISO-27000 effectively and quickly. While the standard is very well written, anyone who has actually tried to shift to an ISO-27000 structured security organization knows that there can be some significant hurdles to overcome. This track will give you the information you need to go back to your organization with a plan of action to get the job done! This c...

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Growth in the use of management systems generally has increased the need to ensure that laboratories that form part of larger organizations or offer other services can operate to a quality management system that is seen as compliant with ISO 9001 as well as meeting ISO/IEC 17025.

The purpose of this course is to provide attendees with a comprehensive understanding of the laboratory accreditation process, an in depth knowledge of ISO/IEC 17025 Management and Technical Requirements, and an ...

Full archival course description>>

At the end of this four (4) hour workshop attendees will have received a clear overview of the international Standard for IT Service Management, ISO/IEC 20000. They will also have an understanding of the history, value and path toward ISO accreditation.

Audience: Anyone / Everyone Interested in Learning about Service Quality and ISO/IEC 20000.

Prerequisite: None

PMI PDUs: 3