Operation school training courses in Chesapeake, VA (public, in-house or online)

Analyzes hotel front office positions and the procedures involved in reservation registration, accounting for and checking out guests, and principles and practices of night auditing. Covers the complete guest operation in both traditional and computerized operations. Lecture 3 hours per week.

The Career Studies Certificate in Kitchen Management offers preparation in the management of kitchens such as restaurants, school cafeterias, private enterprises, and franchises.

The Career Studies Certificate in Retail Operations is designed for those interested in retail management, customer service management, and marketing operations. Students gain a broad perspective in supervision, communication, and retail oversight.

The Food Service Management program focuses on principles of restaurant, catering, and hotel food and beverage management. Graduates may seek positions such as banquet managers, restaurant general managers, hotel catering managers, and others.

The Hospitality Management program prepares students for careers in the lodging industry in either hotel, motel, and restaurant management or food service management.

Graduates may seek employment as front office managers, guest services managers, cost control managers, purchasing directors, sales managers, assistant hotel general managers, or executive housekeepers. Courses in supervisory management, accounting, communications, marketing, cost
control, and purchasing provide a compreh...

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