Lodging school training courses in Chesapeake, VA (public, in-house or online)

The Career Studies Certificate in Lodging Management Trainee prepares individuals for management trainee positions in the lodging industry, including guest services, sales, assistants in hotels and motels, and comparable roles.

This course studies the lodging industry, its history, growth, development, and future direction. It covers front office procedures and interpersonal dynamics from reservations through the night audit. The course also examines career opportunities in lodging and resorts.
Topics and Objectives
Introduction to Hotel Management and Communications
Identify types of lodging facilities and their market orientations.
Apply the role of total quality management (TQM) in inter and intradepar...

Full archival course description>>

Earn great commissions by booking your clients�hotel accommodations. Learn the basics of the hotel product, rate structure, property and room classifications, codes, published and automated resources and non-automated reservations procedures. Identify your guests�preferences, learn the variables that affect prices, select the right hotel for any given client.