Technical Support school training courses in Charlotte, NC (public, in-house or online)

The ever-growing field of information technology demands support professionals at every level, and the Technical Support Assistant program can get you in the door of this exciting field.

Program Core Courses - What You’ll Study
Microcomputer Hardware Technology
Network+ Fundamentals
Network Client Administration
User Desktop Support: Applications
User Desktop Support: OS
Help Desk and User Support
Implementing and Troubleshooting Operating Systems
Micro...

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This program prepares students to enter the exciting and challenging field of Information Technology. Armed with a solid core of information technology skills, students are prepared to enter the workforce as computer support specialists providing technical support, assistance, and advice to individuals and organizations that depend on information technology.

Student Learning Outcomes
Graduates of the program will:
Demonstrate proficiency in the fundamental information technology ...

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This certificate program prepares students as entry-level computer specialists. Students will be able to
configure and repair personal computers and peripherals as well as gain a basic understanding of
networking concepts. This certificate provides students with the opportunity to learn the skills needed to
test for the A+ industry certification. This certificate may also lead to the AAS CIS �IT Tech and Support
CCA degree.

CCA is here to meet the needs of students as well as the needs of industry. We offer courses that you can start at any time and go at your own pace, whether you fast track your classes or take the full time to complete them. If you need to learn new skills quickly, this is the place for you. We offer both day and evening courses. Choose from a variety of classes and with a convenient schedule that fits your busy life.

Your comprehensive Computer Service and Repair: Software course has been carefully prepared by the very best professional educators and curriculum developers who have “been there, done that.�That means you’ll learn the latest real-world procedures and techniques that can’t be learned in books alone.

When you enroll in this course you will receive a CD ROM that contains:

CertBlaster Preparation Exam
PC Repair FAQ’s
eGlossary
Troubleshooting flowcharts
Sample reports...

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