Restaurant Service school training courses in Charlotte, NC (public, in-house or online)

This curriculum introduces students to the basic practices and concepts of providing guest service in a hospitality setting. This certificate prepares students for entry-level service or supervisory positions in the hospitality industry.
Award Certificates earned in the Hotel and Restaurant Management Program (A25240) are awarded by the college upon successful completion of the program and can be applied toward the Hotel and Restaurant Management Degree Program.

This is an orientation program for potential waiters who are just entering the industry. We begin with a discussion about the restaurant world’s advantages and expectations. Then, the steps of table service will be intensely reviewed covering important areas such as dining room service preparation, awareness, understanding, communication, food and beverage knowledge, service and sales technique (including wine and champagne service), handling of computer systems, food service sanitary and safety...

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Since the Grand Opening is of the utmost importance, let Topserve help your brand new operation hit the ground running in an excellent fashion. We assist in all areas of the dining room staff start-up relieving many of the headaches involved in managing personnel, so you can attend to other time consuming areas of opening a restaurant.

Waitstaff, Bussers, Hosts, Food Runners, and Coffee Attendants are all integrated into the dining room with organization, balance and a very high level of ...

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This is for semi-experienced waiters needing extra service and sales training for finer dining establishments. The result of taking this program is an increased level of waitstaff knowledge, skills and better sales technique �which all translates into higher check averages, higher income, and happier customers!