Interpersonal Skills school training courses in Charlotte, NC (public, in-house or online)

Identify your behavioral profile and style
Understand your work behavioral tendencies
Develop understanding of how your style may affect others
Understand, respect, appreciate and value other behavioral profiles
Develop strategies for working together with other behavioral profiles to increase productivity
Increase your effectiveness in accomplishing tasks by improving your relationships with others
Module I ¨C Getting started with the Personal Profile System

Identi...

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While professional (hard) skills are definitely crucial in our individual application areas, interpersonal (soft) skills have universal applicability. These skills apply to every aspect of our lives. These skills are not just gaining ground in popularity, but are also becoming essential, in order to survive the increasingly competitive corporate area.

Discover the tools needed to enhance critical interpersonal skills, and understand the impact of communication and interpersonal style. Employees will understand the importance of positive interaction with problem members. Staff will understand how to apply style and flexibility and how to read nonverbal messages.

Your leadership role means you’re in the people business. Discover ways to understand your interpersonal style and its effect on others, read nonverbal cues, know when to be flexible, and communicate effectively.

Topics include:

� The Impact of Communication

� Communication Style: The Key to Understanding Ourselves and Others

� Influence with Style: Interpreting What You See and Hear

� Flexibility: The Only Characteristic More Important than Style
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This course introduces the student to management themes and the five primary skill sets required to be a successful manager. The course provides opportunities for students to begin to learn, develop, and apply managerial skills through personal assessment and an introduction to various skill concepts and behavior models.
Quarters Offered:
Autumn, Winter, Spring, Summer, (Distance Learning)
Credit Hours:
3 credit hours
Instructional Methods:
Lecture: 1 hours - Lab: 4 hours
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