Sale school training courses in Buffalo, NY (public, in-house or online)

This one-day course explores the Microsoft CRM application from a user perspective. Application functionality covered in the course includes Core CRM Navigation, User Interface, Outlook Client, and the Sales Management module.




Outline: Top
Lesson 1: Microsoft CRM Concepts
Microsoft CRM Modules
Accessing Microsoft CRM
Customer Records
Customer Relationships
Understanding customization availability

Top
Lesson 2: Microsoft CRM Client for...

Full archival course description>>

With the ever increasing requirement of reaching out to the customer in almost every industry, the role of the salesman has become all the more important. Certified Sales and Marketing Managers are one of the highest paid and most sought after professionals today.

The importance of selling and marketing skills is set to become far more important in the times to come as product marketing and delivery become more complex with increased time and cost constraints. Sales Managers allocate the ...

Full archival course description>>

The ExpertRating Sales Training Course (leading to Selling Skills Certification) is a well researched 120 page online course that has been developed for people who would like to master the art of selling. The course has been designed so that it is easily understood by beginners and people new to sales concepts and techniques.

The sales training course includes all the tools, techniques and concepts related to the science and art of selling and has been developed keeping in mind the requi...

Full archival course description>>

Audience:
All customer focused employees such as:
Sales Managers/Services Managers
Account Managers/Sales Representatives
Interaction Center Agents
Field Service Representatives
Employees implementing mySAP CRM with prior knowledge of a CRM solution
People interested in getting insight of using SAP´s Customer * Relationship Management Solution to empower Sales, Service, and Marketing.
Goals:
Describe marketing, sales, service, and analytics scenarios in mySAP CRM (Cust...

Full archival course description>>

Audience:
Primary
End Users
Super Users
Secondary
Project Team
Application Consultants
Goals:
This course will allow you to:
Describe the diverse analytical and reporting solutions for SAP Sales
Gain hands-on experience using SAP Sales Information System and Business Information Warehouse reporting and analysis tools.
Content:
Introduction to SAP Sales reporting and analysis solutions
Examine Sales Information System and Business Information Warehouse solut...

Full archival course description>>