Interpersonal school training courses in Buffalo, NY (public, in-house or online)

Interact with individuals who display a specific communication style and communicate using various verbal and nonverbal modes of communication

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Course Outline

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Lesson 1: Communication styles and methods

Communication styles
Verbal and nonverbal communication

Lesson 2: First impression and building ...

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In this Advanced Interpersonal Communication Training course, students learn to Identify specific communication styles and to communicate more effectively using various verbal and nonverbal modes of communication.

Course Objectives:
Upon successful completion of this course, students will be able to:

Identify the elements that influence first impressions, build rapport and establish credibility with others, and build positive relationships.
Use paraphrasing effectively and ...

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In our training courses, we have found that this particular area sparks a lot of interest and participation. The topic of feedback is usually under the radar, when compared to other human skills topics, but, interestingly, has turned out to be one of our more popular courses. Both facets of feedback- giving and taking, requires mutually independent skills. You will learn these skills in our course through theory and exercises.

Conflicts, whether we like it or not, are a part of our lives. Conflicts can fall within a continuum ranging from a discussion to a heated exchange of words (or in some cases, fists!) Successfully learning to manage conflicts will help us in every part of our life. In our course, you will learn to identify situations of conflict, understand the cause of the conflict, and learn to use effective strategies to deal with any situation of conflict.

While professional (hard) skills are definitely crucial in our individual application areas, interpersonal (soft) skills have universal applicability. These skills apply to every aspect of our lives. These skills are not just gaining ground in popularity, but are also becoming essential, in order to survive the increasingly competitive corporate area.