Conflict Resolution school training courses in Brockton, MA (public, in-house or online)

The conflict resolution certificate is designed to provide the students at Massasoit with a valuable credential in this expanding academic discipline. The eighteen credit program encompasses a broad range of theoretical and practical learning. Completion of the certificate will enable graduates to meet the growing demand of business, government, labor, legal, education, non-profit and community organizations for skilled practitioners of conflict resolution.

What is Conflict Resolution?
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This course is intended to help the student understand the complexities of marketing products and services in the international market environment. This course utilizes an analytical approach to analyze complex business problems concerning the dynamics of implementing marketing management approaches into the framework of the global marketplace. Emphasis will be on applying a multidisciplinary framework to assist the student in understanding the challenges that confront strategic market planners ...

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Explores the skills and techniques necessary for conflict mediation. Students will learn communication techniques, problem identification and management skills, techniques for achieving agreement or settlement and intake skills.

Conflicts, whether we like it or not, are a part of our lives. Conflicts can fall within a continuum ranging from a discussion to a heated exchange of words (or in some cases, fists!) Successfully learning to manage conflicts will help us in every part of our life. In our course, you will learn to identify situations of conflict, understand the cause of the conflict, and learn to use effective strategies to deal with any situation of conflict.

This course focuses on the nature of conflict and constructive ways to manage it, including identifying conflict variables, conflict assessment tools, and strategies and techniques for managing conflict constructively.