Telephony school training courses in Boston, MA (public, in-house or online)

This five-day course prepares you to install and configure a Cisco Unified Communications Manager single site solution. This course focuses primarily on Cisco Unified Communications Manager Release 6/7, the call processing, routing and signaling component for the Cisco Unified Communications solutions. This course includes lab activities in which you will perform post installation tasks, configure Cisco Unified Communications Manager and switches, implement gateways including Media Gateway Contr...

Full archival course description>>

The IPTD course prepares planners and designers to design contemporary Cisco IP Communications Solutions that conform to the recommendations and outcomes outlined in the Cisco IP Telephony Solutions Reference Design Guide (SRND).

The Cisco IP Telephony Design course addresses the breadth of technical issues surrounding the design of Voice over Data networks and explains a methodology that brings order to approaching the problems faced by planners and designers. It teaches the assessment ...

Full archival course description>>

The IP Telephony Power Workshop comprises a combination of courses, depending on the certification objective (IP Telephony Design, Operations, or Support Specialist):

Cisco Voice over Frame Relay, ATM & IP (CVOICE)
Cisco IP Telephony (CIPT)
IP Telephony Troubleshooting (IPTT)
Implementing Cisco QoS (QOS)
Course Objectives
The IP Telephony Power Workshop provides accelerated preparation for Cisco certification in the shortest possible time. Training is intensive, with instru...

Full archival course description>>

After completing this course the student should be able to:

Describe the features, positioning strategies, and deployment models of Cisco Unified CallManager Express and contrast traditional telephony and VoIP
Describe the features and functionality of Cisco Unified CallManager Express and configure Cisco Unified CallManager Express to support IP phones
Configure analog voice interfaces, digital voice interfaces, and dial peers to set up VoIP communications
Configure addition...

Full archival course description>>

Upon completing this course, the learner will be able to meet these overall objectives:
Troubleshoot any part of the Cisco AVVID architecture model
Describe the steps associated with an effective approach to troubleshooting problems
Identify correct and incorrect flows associated with the following protocols:
- Skinny Station Protocol
- H.323
- Q.931
- Media Gateway Control Protocol
- Session initiation protocol
- DHCP and TFTP
Identify and resolve problems assoc...

Full archival course description>>