Optimizing school training courses in Boston, MA (public, in-house or online)

After completing this course the student should be able to:

Explain the Cisco hierarchical network model as it pertains to an end-to-end enterprise network
Describe specific requirements for implementing a VOIP network
Describe the need to implement QoS and the methods for implementing QoS on a converged network using Cisco’s routers and Catalyst Switches
Explain the key IP QoS mechanisms used to implement the DiffServ QoS model
Configure Auto QoS for Enterprise
Descri...

Full archival course description>>

As converged networks and mobility are getting more and more important in the daily business, these technologies need to be optimized in order to support the business requirements. Students will learn about the new Cisco Intelligent Information Network model (IIN) and the Cisco Service-Oriented Network Architecture (SONA) as architectural frameworks for converged networks.
You will gather VoIP network essentials and focus on the VoIP related challenges in such networks. In order to ensure th...

Full archival course description>>

In an economy where you are expected to maintain services levels without adding additional agents or supervisors, ICMI’s Optimizing Your Contact Center Resources two-part virtual classroom course will teach you the contact center-specific workforce management strategies you need to make the most of what you have.

You’ll start with taking a look at your recruitment and training practices to find ways to minimize the costs of finding, interviewing, and acquiring staff. Through a few simple ...

Full archival course description>>

In this course, you will optimize and use the Cisco Intelligent Information Network (IIN) model and the Cisco Service-Oriented Network Architecture (SONA) as architectural frameworks for converged networks. You will apply the concepts and implementation methods for quality of service (QoS). Further, you will outline the elements of Cisco Wireless LAN (WLAN) network and examine the Cisco Integrated Services Routers (ISRs).

Objectives:
In this course, you will describe Cisco VoIP impleme...

Full archival course description>>

This course is intended for current professional database developers who have three or more years of on-the-job experience developing SQL Server database solutions in an enterprise environment