Consulting school training courses in Boston, MA (public, in-house or online)

This course is designed for people interested in understanding the consulting process and the tools and techniques that can be used to help organizations improve performance and become more effective. Through a variety of readings, written assignments, case discussions, exercises, and role plays, students learn the fundamentals of consulting practice, including diagnosing situations, planning and executing assignments, client management, business development, common mistakes, and ethical issues ...

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This hands on program leads to a Certificate in ITIL V3 Service Lifecycle Management - Service Operation. This program is for IT professionals working within, or about to enter, an IT environment requiring a detailed understanding of the processes, functions and activities associated with the Service Operation domain of the ITIL® Service Lifecycle. Upon successful completion of the education and examination, students can expect to gain competencies in the following IT Service Operation areas:
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This hands on program leads to a Certificate in ITIL V3 Service Lifecycle Management - Service Transition. This program is for IT professionals working within, or about to enter, an IT environment requiring a detailed understanding of the processes, functions and activities associated with the Service Transition domain of the ITIL® Service Lifecycle. Upon successful completion of the education and examination, students can expect to gain competencies in the following IT Service Transition areas:...

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This hands-on, instructor led, ITIL version 3 Foundation Certification training program introduces you to the fundamentals of IT Service Management as described in the IT Infrastructure Library. Accredited by ISEB, this course helps you prepare for the certification exam along with acquiring valuable insights from instructors who have actually managed IT operations and ITIL programs. This course features lectures, discussions, team exercises and quizzes. It culminates with an optional, one-hour ...

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This course covers the essentials for effectively organizing and leading projects. Execution Leadership Skills will help you gain a level of understanding on how to operate across hierarchical lines without authority, and how to work a network to deliver projects on time. In contrast to the traditional definition where a project is a series of actions toward an end-result with a start and a finish, this course focuses on project management from a leadership stand point. From a leadership perspec...

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