Workplace Diversity school training courses in Baltimore, MD (public, in-house or online)

Ease the challenge of managing a diverse workforce by learning to focus on methods for assessing diversity issues in the work environment and using the data to help
create more cohesive teams and workgroups.

Develop a better understanding of the needs of the multi-generational workforce. Explore the differences between generations to improve understanding and workplace productivity. Topics include workplace attitudes and expectations, generational values, power structures and hierarchy and work ethics.

Today’s managers must have the skills to deal with a diverse workplace, including nontraditional employees, considerable legal restrictions, and heightened sensitivities. This module gives you these skills in addition to covering the topics of changing the corporate culture, understanding nonverbal cultural cues, benefiting from conflict, building consensus, developing trust, modeling behavior, and becoming a change agent.

Topics Include:

� What is Diversity?

� Look...

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First steps in managing diversity
Assessing one’s own beliefs about work values
Identifying work values of others from different cultural backgrounds
Examining leadership assumptions from a multicultural perspective
Impact of culture on the management process
Models for understanding the behavior of employees from diverse backgrounds
Cultural differences in one’s management approach
Communicating interculturally
Key principles in intercultural communication
H...

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This session will focus on improving the level of understanding among the many unique differences that people bring to the workplace of the new millennium. We will explore diversity as a concept that extends beyond just race, gender or religious background. Diversity will be illustrated as any differences among people that separate us from one another, and in so doing, create misunderstandings and barriers that affect workplace performance and climate.

From this enhanced awareness, the gr...

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