Diversity Management school training courses in Baltimore, MD (public, in-house or online)

Ease the challenge of managing a diverse workforce by learning to focus on methods for assessing diversity issues in the work environment and using the data to help
create more cohesive teams and workgroups.

This diversity training course covers diversity in the workplace for employees, supervisors, team leaders and managers. Students will learn what diversity is and how it influences their relationships with others, and how to differentiate between-and overcome-stereotyping, prejudice, and discrimination. Students learn how communication skills help in managing a diverse workforce and how diversity influences relationships between co-workers.

The second day focuses on cross-cultural busi...

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First steps in managing diversity
Assessing one’s own beliefs about work values
Identifying work values of others from different cultural backgrounds
Examining leadership assumptions from a multicultural perspective
Impact of culture on the management process
Models for understanding the behavior of employees from diverse backgrounds
Cultural differences in one’s management approach
Communicating interculturally
Key principles in intercultural communication
H...

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In this course, you will be introduced to the Cultural intelligence concept--a globally recognized way of measuring and improving the way we interact across borders. This is an essential capability for professionals working in the air transport industry. The Cultural Intelligence Center is pleased to offer the only academically validated CQ assessment in the world and is working with IATA to promote the assessment and development of CQ throughout the air transport industry. Visit www.CulturalQ.c...

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