Optimizing school training courses in Austin, TX (public, in-house or online)

This course teaches database administrators working in enterprise environments how to
determine and troubleshoot performance issues using Microsoft SQL Server 2005. The
primary focus of this workshop is to teach the overall process of troubleshooting. It
includes establishing monitoring standards and baselines, determining performance
thresholds, and focusing the investigation on specific issues. Prerequisites: ITMT 1076
Administering & Automating Microsoft SQL Server 2005 Databas...

Full archival course description>>

As converged networks and mobility are getting more and more important in the daily business, these technologies need to be optimized in order to support the business requirements. Students will learn about the new Cisco Intelligent Information Network model (IIN) and the Cisco Service-Oriented Network Architecture (SONA) as architectural frameworks for converged networks.
You will gather VoIP network essentials and focus on the VoIP related challenges in such networks. In order to ensure th...

Full archival course description>>

In an economy where you are expected to maintain services levels without adding additional agents or supervisors, ICMI’s Optimizing Your Contact Center Resources two-part virtual classroom course will teach you the contact center-specific workforce management strategies you need to make the most of what you have.

You’ll start with taking a look at your recruitment and training practices to find ways to minimize the costs of finding, interviewing, and acquiring staff. Through a few simple ...

Full archival course description>>

In this course, you will optimize and use the Cisco Intelligent Information Network (IIN) model and the Cisco Service-Oriented Network Architecture (SONA) as architectural frameworks for converged networks. You will apply the concepts and implementation methods for quality of service (QoS). Further, you will outline the elements of Cisco Wireless LAN (WLAN) network and examine the Cisco Integrated Services Routers (ISRs).

Objectives:
In this course, you will describe Cisco VoIP impleme...

Full archival course description>>

This course is intended for current professional database developers who have three or more years of on-the-job experience developing SQL Server database solutions in an enterprise environment