Listening school training courses in Austin, TX (public, in-house or online)

To become more successful and influential, followers as well as leaders must learn to listen effectively. Unfortunately, many professionals assume they can only exercise power in a social or business conversation when they speak. Some people even feel listening puts them in a subordinate position.

When leaders and followers fail to understand one another, mistakes occur, opportunities are missed, relationships are strained, and frustrations mount. Consequently, the employee’s v...

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This course represents a new approach to improved listening. It contains practical techniques designed to enhance specific skills required to better listen and understand what others say in both one-on-one and group settings. Content deals with barriers to effective listening, characteristics of the skillful listener, reflective listening techniques and how the listener can create a climate that motivates others to openly and effectively communicate.

Goals/Objectives

· Identify...

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It’s a myth that talking more gets us what we want. In most cases, less is more, i.e. less talking, more listening! Expressing our needs is only one part of communication. The other is understanding the others needs. Learn how to deepen your listening skills in order to get the most out of every relationship.

Why do we like talking to some people more than others? Because they are good listeners. If someone is a good listener we not only like them more, we think they understand us and our business. We all understand the basics of good listening. Good listening, in part, is just being courteous. However, it is requires more than just being quiet and paying attention, although those are aspects of being a good listener. Being a good listener is not a passive activity. It entails taking actions that wil...

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There is an expanding awareness in business of the value of good listening skills. To ignore this important tool in today`s competitive business environment can lead to costly errors, wasted time, an absence of teamwork, unsatisfactory service and misunderstandings at all levels. As the old saying goes, "It pays to listen."

Yet, despite its importance, listening is often at the bottom of the hierarchy of communication skills taught at the work place. Most people have far more t...

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