Analyzing Business Processes
School: Quality Management International, Inc.
Venue: Atlanta, Columbus, Houston, Lancaster, Las Vegas, New York City, Philadelphia, Portland, Raleigh
Tel.: (800) 666-9001This workshop is designed specifically for (1) team members developing systems ready for system certification and (2) process owners redesigning processes to drive continual improvement. Through the practical experience learned from many years and projects, the techniques in this class combine:
•Documentation requirements for “ISO Systems�
•Value-stream mapping and lean management principles
•Process analysis necessary for applying the six sigma methodology (Y = f(X1…Xn))
Most...
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Introduction to Knowledge Management
School: Learning Tree International
Venue: Annapolis, Atlanta, Baltimore, Boston, Chicago, Dallas, Los Angeles, New York, Philadelphia
Tel.: 1-888-843-8733You Will Learn How To
Identify, create and distribute knowledge using Knowledge Management (KM) best practices
Establish criteria for applying KM solutions
Create knowledge assets from personal expertise, events and other key sources
Analyze and build communities of practice to contribute and share knowledge
Apply a comprehensive KM strategy that leverages the cultural values of your organization
Evaluate the success of a KM project to maintain effectiveness
Co...
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Critical Thinking and Creative Problem Solving
School: Learning Tree International
Venue: Annapolis, Atlanta, Baltimore, Boston, Chicago, Dallas, Los Angeles, New York, Philadelphia
Tel.: 1-888-843-8733You Will Learn How To
Make better decisions through critical thinking and creative problem solving
Adapt to different thinking styles in group and team environments
Recognize and remove barriers to individual and group creativity to foster an innovative work environment
Systematically analyze a target problem
Present your ideas clearly and concisely for maximum stakeholder buy-in
Transform your creativity into practical business solutions
Course Benefits
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Business Process Reengineering for Competitive Advantage
School: Learning Tree International
Venue: Annapolis, Atlanta, Baltimore, Boston, Chicago, Dallas, Los Angeles, New York, Philadelphia
Tel.: 1-888-843-8733You Will Learn How To
Select, organize and implement a business reengineering project using CLAMBRE/UML
Achieve competitive advantage by capitalizing on technology opportunities and the application of UML tools
Maximize customer satisfaction by matching process design to customer needs
Identify typical symptoms of business process dysfunction
Redesign workflow and structure successfully within the business
Ensure best practice through the application of business patter...
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Developing User Requirements
School: Learning Tree International
Venue: Annapolis, Atlanta, Baltimore, Boston, Chicago, Dallas, Los Angeles, New York, Philadelphia
Tel.: 1-888-843-8733You Will Learn How To
Write well-formed and validated user requirements
Organize and sequence requirements into a user requirements document
Prepare a plan for completing a user requirements project
Conduct efficient user requirements elicitation meetings
Analyze requirements using a process mapping methodology
Manage changes to the user requirements
Course Benefits
Successful projects begin by developing clear business and user requirements. This course...
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