ISO 9001 school training courses in Ann Arbor, MI (public, in-house or online)

The course is designed for personnel who need to understand the scope of the new requirements in TS 16949, who are members of a team for transitioning from ISO 9001:2008 or who are developing a TS 16949 quality management system for the first time. The class features a conversion from ISO 9001:2008 to ISO/TS 16949 worksheet to be used for transition project planning. Other deliverables include: A PowerPoint slide presentation that follows the class, ISO 9001:2008 Check

The purpose of this course is to provide auditors, quality managers, and business team leaders with a knowledge and understanding of principles and practices of auditing quality management systems to ISO 9001:2008. The course contrasts the differences in requirements between ISO 9001:1994 and ISO 9001:2008, relates the Eight Quality Management Principles to ISO 9001, and interprets the concepts and terminology of the new standard. The training promotes the process approach for planning and condu...

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Quality managers, operations managers, internal quality/environmental auditors, risk managers

Without a doubt, the Sarbanes-Oxley law (SOX) is the single most important piece of legislation affecting corporate governance, financial disclosure and the practice of public accounting since the U.S. securities laws of the early 1930s. Passed in response to recent corporate financial scandals (at Enron, WorldCom, and other organizations) the law means that the CEOs and CFOs of public companies ...

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Managers and quality professionals who need to assess, develop, or maintain customer satisfaction.

This course is designed to provide an understanding of how to measure customer satisfaction and manage a customer satisfaction system. It also shows how to use the customer satisfaction system to increase profits and revenues. You will discover what "customer satisfaction" really means and be able to write your own customer satisfaction plan. This course will help you ask the right...

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This course, designed for ISO program managers, is a complete summary of the ISO 9001:2008 standard. Topics include designing a process for implementing ISO, identifying business processes and quality metrics, and creating level I policy documents and level II procedures. You will use case studies to audit an ISO program and practice the stage 1 and stage 2 registration processes.

This course gives you a complete review of the ISO 9001:2008 standard that includes the process approach to b...

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